Origina's Flexible Teaming & IT Support Specialists

Problems that can occur within your IT infrastructure can lead to the loss of critical data & applications - all of which can hinder, if not terminate your ability for ongoing service delivery.

At Origina, we can help you reduce the risks that such a failure may cause. We offer a comprehensive range of flexible Teaming & IT Support services from our IT support specialists, together with expert technical advice and consultancy around how best to plan, implement and protect your IT environment.

Origina provides our Teaming & IT Support to over 100 companies both on a domestic and international scale all from our state-of-the-art European Support Centre. Different levels of IT support are available, but all provide rapid-access to highly skilled and experienved technical support teams when you need them the most, providing you with a single point of contact when something goes wrong.

Regardless of whether you have availed of our services by the hour, or a platinum annual contract, our tiered Teaming & Support services give you access to some of the best technical consultants available in the industry, working closely together to provide essential cover across a range of different technologies such as server & storage systems, operating systems, clustering technology, virtualisation technology, configuring firewalls, or showing you how to effeicently used your backup software.

If required, Origina can also provide cross-vendor hardware maintenance cover combined with our technical support service to form a Consolidated IT Support service providing you with a single support framework that covers multiple vendors and technologies.

Talk to one of our IT specialists today to understand how we can drive down the cost of running your IT landscape. 

Some Customer Quotes:

”... We had very little experience in VMware ESX, and your guys carried us through this ...” Marion Leahy, Siemens Medical

“... Origina provided support & assistance with regard to some issues a few months back that occurred on a Saturday, your guys went “above and beyond” to help out ... your technical consultants are excellent! ...” Seamus Long, Department of Justice

Origina IT Support Services are for you if:

• You have numerous support contracts in place for different hardware and software components that represent a significant administrative burden
• You are unsure whether the cover you have is insufficient or superfluous for each of your supported infrastructure components
• You feel you would benefit from having additional technical expertise and guidance available to you to enhance your internal resources or require support outside normal business hours

Key benefits of partnering with Origina:

• Ensure your IT infrastructure is adequately covered
• Simplify your support contract arrangements with a single framework agreement
• Consolidate all your support contracts within a single agreement & vendor
• Benefit from support engineers who will work with you across multiple technologies to resolve your issues
• Pay only for what you use with our Per-Hour-Billing service. Pool whatever support skills you need on a draw-down basis.
• Provide your IT personnel with a pool of support engineers at the end of a telephone line when they need them, 24x7, 365 days a year.